Technology support is a necessity for a business that wants to stay operational. To this end, a quality help desk is vital. Unfortunately, not all help desks have the same level of quality and knowledge on how to best support your business. We’ve put together a list of traits that …
Those born in the 80s (as well as some others) will likely recognize “Up-Up-Down-Down-Left-Right-Left-Right-B-A-Select-Start” as the Konami Code, a famous cheat code that first appeared in 1986. Since then, the Konami Code has spread, now being featured in software titles and websites. Let’s consider the origins of the Konami Code, …
Businesses are always trying to be as productive as possible, but the truth of the matter is that productivity is not a constant state of getting things done. It is perfectly natural to have ups and downs throughout the week that ultimately contribute to any progress made on tasks. The …
For many small businesses, the Point of Sale (POS) system is the main workstation. As a result, many of your business’ core processes run through it. If you aren’t taking advantage of some of the built-in features that most POS systems can provide, you may be leaving dollars on the …
To be adept at a task is to say that the one doing the task is a professional, or someone with substantial knowledge that can be used to effectively complete the task. Cybersecurity is one such area where having a considerable amount of knowledge is of particular importance to help …
There is a misconception going around that the absolute only way you can possibly take care of your organization’s technology is to hire dedicated professionals to monitor and maintain every aspect of it. There is considerable benefit to doing this, we won’t lie, but there is value in applying specific …
The Kaseya ransomware attack targeting VSA servers for approximately 1,500 organizations was another notable attack in a recent string of high-profile ransomware attacks, and while most organizations did what most security professionals recommend and did not pay the ransom, others did not listen. Now those who did pay the ransom …
Ransomware is bad stuff, and it’s only gotten worse with its recent resurgence that aligned with the COVID-19 pandemic. Phishing attacks and other means by which ransomware is commonly spread have used the current atmosphere as a springboard. This makes it even more critical that these kinds of behaviors and …
Access control can be a touchy subject for some employees, especially for those who might feel they can do their jobs more effectively if they were to be given access to certain files or sensitive information. That said, in the interest of network security and data protection, it is your …
Technology is often a source of struggle for small businesses, usually for one of two reasons. Either the strong IT leadership needed isn’t there, or there aren’t enough resources to support the level of IT management and maintenance that businesses need. Of course, there are other mistakes that can easily …
